ELFA Electric
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ELFA Electric
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Return and Exchange Policy

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  • Return and Exchange Policy

Highlight Customer Service

Onboarding Process

  • Day 1 initial call after purchasing ( introduce and explain and onboard the client on App).
  • Day 14 Feedback from the customer.

SOW

  • Door to door service ( reach on the spot of trouble and repair it or bring back to the office).
  • Living far from the repair stations so our mechanic would come to your location and repair or bring back the bike to repair it.

Replacement of the bike

  • Any issue arises on the parts which are insured by us then we make sure to provide you a bike so you don’t face any issues to travel.

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